1. REFUND OF PAYMENT RECEIVED
When a payment of fee is made to CorpAid, the fees paid in advance is retained by CorpAid in a client account. During an engagement, CorpAid earns fee at different rates and different times depending on the completion of various stages (e.g. assigning relationship manager, obtaining DIN, Filing of forms, etc.,). Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, CorpAid shall be liable to refund only upto the fee paid by the client.
2. REFUND REQUEST
Refund request can be send at help@corpaidcs.com. Refund request can be made within 60 days of application made.
3. REFUND TIME FRAME
We will process your refund request within 10 to 15 business days of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.
4. CANCELLATION OF APPLICATION
No Refund will be provided once the application is done and service is provided. Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by CorpAid - not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service
Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to government would be applicable. In case of change of service, the cancellation fee would not be applicable.
5. CLARIFICATION ABOUT APPLICATION
If you have any query about application process, you can write us mail @ help@corpaidcs.com. In case we need any additional clarification about your business activity our team will reach you by email or call.
6. FORCE MAJEURE
Corpaidcs.com shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").
